About
PLEASE NOTE: THE PHONE NUMBER HAS UPDATED TO 980-318-1980 Located inside My Salon Suite Matthews. By appointment only. No walk-ins. All appointments must be booked through the website; phone/text/email appointments will not be scheduled. A credit or debit card is required on file to reserve any appointment, however it will not be charged at time of booking. Please do not arrive more than 5 minutes early for your scheduled appointment. The main building doors remain locked during business hours. A call box is located to the right of the front door, please use it to call suite 208 to access the building. An appointment is considered a “no show” 10 minutes past appointment start time. If the card on file for your account does not process for late cancelation/no show fees, a new active card must be added to your account & the fee must be paid before future appointments can be booked. All packages must be used in-full within 5 months of purchase, regardless of whether they are purchased via the website, gifted, etc. All facials/services not redeemed within 5 months from purchase date will be forfeited. Before appointments: Discontinue use of exfoliants & retinoids 5-7 days prior. Do not get botox or filler 2 full weeks (14 days) prior. Familiarize yourself with the products you’re using at home. Complete the Service Consent Form linked in appointment confirmation communications - a completed form must be on file to receive treatments. First time clients receive 10% off their first facial appointment (booked at regular price). 10% discount with every facial service: Educators, Military/First Responders, Medical Professionals (booked at regular price & with valid identification). Retail purchases are final sale. Charlotte, I’ll see you in the treatment room – it’s going to be so much fun 🤍Business Hours
- Monday
- Closed
- Tuesday
- 3 PM - 8 PM
- Wednesday
- 3 PM - 8 PM
- Thursday
- 8 AM - 8 PM
- Friday
- 10 AM - 5 PM
- Saturday
- 8 AM - 2 PM
- Sunday
- 9 AM - 3 PM
Cancellation Policy
I totally understand that life changes last minute sometimes! Kylie Anne Esthetics will charge 50% of the scheduled service if cancelation occurs within 24 hours of the scheduled appointment.
A no-showed appointment will be charged 100% of the scheduled appointment cost. A card is required on file to reserve any appointment.